1. If the products are on sale, does that mean they’re not fit for consumption? We love and respect our customers dearly; we don’t sell expired baked goods.

2. How do promotional products differ from discounted products? We hold promotions to gauge demand or to make a new product popular. For example, we’re confident in a product, but it’s brand new and unknown. We want to sell a lot at first so people can figure out if they like the dessert or not.

3. Is delivery only available in Barcelona? For now, delivery is only in Barcelona. For other regions of Spain and other countries, you’ll be able to order on our other website once it’s up and running.

4. So, is there delivery to other regions of Spain and other countries? It’s possible in some cases with long-shelf-life products. Write to us on WhatsApp, but keep in mind that we only ship gingerbread, unfilled cookies, chocolate, and candles to other countries and regions of Spain. And chocolate only from October to April when temperatures allow, as chocolate melts in the heat and doesn’t arrive in good condition.

Write on WhatsApp

5. I want to send a gift; can I place an order for someone else? Of course, no problem! We can also add a gift card with your name. In the notes field, specify that it’s a gift, along with the delivery address and the recipient’s phone number.

6. Can I place a pre-order for a specific date? Yes, you can. You can write to us on WhatsApp to discuss all the details. You can also place an order on the website as usual, but indicate the desired delivery date in the notes field.

7. Can I buy the exact same pastry, but not quite the same, with a different filling? No. You can change the design or color of the coating, but not the composition of the cakes. You can only choose from the existing assortment. Why? Because we can’t change or develop new recipes that quickly; each fruit has its own acidity and characteristics that don’t allow for simple substitutions. Plus, for example, raspberries pair well with pistachio, but strawberries don’t; changing one ingredient completely alters the dessert’s flavor. To avoid misunderstandings, we only offer the flavors listed on the website for now.

8. I want gluten-free, sugar-free, lactose-free, or other healthy desserts. Do you have those? We have a small space, and that would require a separate workshop, because if everything is made in the same place, flour can linger in the air and end up in a gluten-free cake. We understand your wishes, but for now, we don’t have a separate workshop for this kind of special menu, even though we have the knowledge and recipes. We don’t offer these desserts at the moment.

9. I really loved it/didn’t like it. Where can I write or complain? We’re always open to discussions and do so transparently. You can always leave your review on Google Maps by following this link:

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